You are here: Chapter 1: Welcome to Numara FootPrints > Hardware and Software Requirements > Linux/UNIX Requirements

Linux/UNIX Requirements

As a 100% web-based software application, Numara FootPrints resides on a single, central computer running a web server. Client software is not required and a standard web browser is all that is needed to launch, run and manage the system. Numara FootPrints supports most platforms available today, as well as multiple browsers, databases, e-mail systems and client systems.

Versions of Numara FootPrints for UNIX and Linux web servers

Platform	Linux	Sun Solaris
Version	Any Intel 32- or 64-bit Linux system built from glibc 2.3-2.10.x
Web Server	Apache
Database(3)	MySQL 5-5.1.x Oracle 10g/11g(1) Oracle Text required Postgres 7/8
Hardware 1-20 Users(2)	All databases: 2GB RAM 1 Xeon® or Opteron™ 2.4 GHz processor or better 20 GB disk space	All databases: 2GB RAM One 2+ GHz processor or better 20 GB disk space
Hardware 21-50 Users(2)	Oracle/MySQL/Postgres: 4GB RAM 2 Xeon® or Opteron™ 2.4 GHz processor or better 20 GB disk space	All databases: 4GB RAM Two 2+ GHz processor or better 40 GB disk space
Hardware Large Volume 51+_ Users(2)	Refer to the "Suggested Hardware Based on Volume" chart below.
Email	Locally installed Sendmail SMTP, i.e., as provided by Microsoft Exchange and Lotus Notes. POP/IMAP/IMAP SSL, i.e., as provided by Microsoft Exchange and Lotus Notes.
Client Platform	Any supported web browser, as defined below.
Web Browser	Microsoft Internet Explorer® 7 or 8 Mozilla® Firefox® v3.0.x or 3.5.x Safari® 4.0.x on MAC OS
Server Virtualization	Numara FootPrints is supported if installed in a virtualized data center if it receives the resources defined above. Numara FootPrints is not supported on VMware GSX Server™ engine in a production environment.

(1) Use of Numara FootPrints with an Oracle database may require database licenses. For more information, contact Oracle at www.oracle.com.

(2) The number of users refers to the average number of concurrent users on the system at any one time. This should include agents and 1-2 percent of the total number of customers (if using Numara FootPrints for customer service). So, if you have 20 agents and 1000 customers using customer self-service, 30-40 users should be counted. This is only a rough guide. Actual load on the system is dependent upon your usage of Numara FootPrints.

(3)The Extended Starter Pack is required to use Linux, UNIX, Oracle, Postgres or MySQL database (with the Base Starter Pack only Windows/SQL Express and Server are supported). Please contact your salesperson for details on obtaining the Extended Starter Pack.